{"id":2815,"date":"2019-11-19T11:52:31","date_gmt":"2019-11-19T11:52:31","guid":{"rendered":"https:\/\/www.bignox.com\/blog\/?p=2815"},"modified":"2020-04-09T03:36:25","modified_gmt":"2020-04-09T03:36:25","slug":"extract-log-noxplayer-problems-occur","status":"publish","type":"post","link":"https:\/\/www.bignox.com\/blog\/extract-log-noxplayer-problems-occur\/","title":{"rendered":"How to Extract Log in NoxPlayer When Problems Occur"},"content":{"rendered":"

Hello, Noxers. Recently, there are many users do not know how to extract log when the problem occurs. This tutorial will show you how to extract log in NoxPlayer when the problem occurs.<\/p>\n

Why\u00a0Extract Log Is So Important?<\/h3>\n

The log is the most important tool to help our\u00a0programmers to locate the problem since everyone has different devices, operating systems, and\u00a0possible\u00a0<\/span>courses\u00a0<\/span>of\u00a0<\/span>action. With the log we can exactly know the cause of the problem and find a way to help our users.\u00a0<\/span><\/p>\n

How to\u00a0Extract Log in NoxPlayer?<\/h3>\n

First, you will need to\u00a0differentiate between the following two situations: “Apps or games crash” and “Emulator error”.<\/p>\n

“Apps or games crash” means NoxPlayer unable to run apps or games, and they will crash.<\/p>\n

“Emulator error” means\u00a0NoxPlayer unable to install and start successfully, or there are some problems with the Multi-drive.<\/p>\n

How to Extract Log When NoxPlayer Cannot Run Properly on Your PC<\/span><\/h4>\n

Step 1<\/p>\n

Click on the “More” button on the top, and select “System info”<\/p>\n

\"\"<\/p>\n

Step 2<\/p>\n

Click “Extract log” at the bottom to extract log<\/p>\n

\"\"<\/p>\n

How to Extract Log When Apps or Games Crash<\/span><\/h4>\n

Step 1<\/p>\n

Run the app or game in NoxPlayer until the problem occurs.<\/p>\n

Step 2<\/p>\n

Follow the same steps that mentioned earlier<\/p>\n

Step 3<\/p>\n

After extracting the logs please send them to us via email: support@bignox.com and state the problem that you have encountered. We will have someone to help you. Thank you.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Hello, Noxers. Recently, there are many users do not kn […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[7,491,46,47,490],"_links":{"self":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts\/2815"}],"collection":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/comments?post=2815"}],"version-history":[{"count":4,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts\/2815\/revisions"}],"predecessor-version":[{"id":3328,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts\/2815\/revisions\/3328"}],"wp:attachment":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/media?parent=2815"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/categories?post=2815"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/tags?post=2815"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}