{"id":9817,"date":"2023-04-26T11:11:29","date_gmt":"2023-04-26T11:11:29","guid":{"rendered":"https:\/\/www.bignox.com\/blog\/?p=9817"},"modified":"2023-04-26T11:31:15","modified_gmt":"2023-04-26T11:31:15","slug":"honkai-star-rail-solutions","status":"publish","type":"post","link":"https:\/\/www.bignox.com\/blog\/honkai-star-rail-solutions\/","title":{"rendered":"Solutions for the known issues in Honkai: Star Rail"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignnone wp-image-9828\" src=\"https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_300,h_139\" alt=\"\" width=\"342\" height=\"158\" srcset=\"https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png 2532w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_300,h_139 300w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_1024,h_473 1024w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_150,h_69 150w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_768,h_355 768w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_1536,h_710 1536w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_2048,h_946 2048w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_370,h_171 370w\" sizes=\"(max-width: 342px) 100vw, 342px\" \/><img loading=\"lazy\" class=\"alignnone wp-image-9829\" src=\"https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_300,h_139\" alt=\"\" width=\"343\" height=\"159\" srcset=\"https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png 2532w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_300,h_139 300w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_1024,h_473 1024w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_150,h_69 150w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_768,h_355 768w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_1536,h_710 1536w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_2048,h_946 2048w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/Honkai-Star-Rail-known-issues2.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_370,h_171 370w\" sizes=\"(max-width: 343px) 100vw, 343px\" \/><\/p>\n<p><strong>Issue 1: <\/strong><\/p>\n<p>Some Android devices experienced crashes when playing the animated cutscenes.<\/p>\n<p><strong>Solutions: <\/strong><\/p>\n<ul>\n<li>Go to [Settings]-[Graphic Settings] and set the [Graphic Quality] to [Medium]<\/li>\n<\/ul>\n<p><strong>OR\u00a0<\/strong><\/p>\n<ul>\n<li>G0 to [Settings]- [Other Settings] and set the [Display Settings] to [Normal Mode] before restarting the game.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Issue 2:\u00a0<\/strong><\/p>\n<p>Some Android devices experienced black screen when playing the animated cutscenes or after changing characters.<\/p>\n<p><strong>Solution:<\/strong><\/p>\n<p>Set the [Display Settings] to [Normal Mode] and restart the game.<\/p>\n<p>If the issue persists, you can provide feedback via the Customer Service out of game.<\/p>\n<p><a href=\"https:\/\/api-new.bignox.com\/common\/dev\/url?key=f7f6b625fdc67bf1b406ddd598ac1425\"><img loading=\"lazy\" class=\"size-medium wp-image-9831 aligncenter\" src=\"https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/en-1.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_300,h_72\" alt=\"\" width=\"300\" height=\"72\" srcset=\"https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/en-1.png 368w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/en-1.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_300,h_72 300w, https:\/\/res09.bignox.com\/moniqi-blog\/en-bignox-blog\/2023\/04\/en-1.png?x-oss-process=image%2Fquality,q_50%2Fresize,m_fill,w_150,h_36 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue 1: Some Android devices experienced crashes when  [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":9806,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts\/9817"}],"collection":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/comments?post=9817"}],"version-history":[{"count":6,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts\/9817\/revisions"}],"predecessor-version":[{"id":9834,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/posts\/9817\/revisions\/9834"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/media\/9806"}],"wp:attachment":[{"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/media?parent=9817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/categories?post=9817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bignox.com\/blog\/wp-json\/wp\/v2\/tags?post=9817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}